Specialist Services

We support clinics across Australia with access to specialist services including Botox

Specialist services delivered by Epic Pharmacy

Epic Pharmacy proudly offer a nationwide service for the seamless supply of Botox to patients and support clinics who do not have direct access to retail or hospital pharmacies.


For patients

It can be challenging for patients to navigate the complex healthcare system and the number of people involved in their care. Epic Pharmacy is here to make this process as streamlined and stress-free as possible, from supplying their Botox to organising their invoice

For clinics

Epic Pharmacy are committed to supporting clinics from across Australia who do not have access to a local Section 94 or hospital pharmacy provider and proudly dispense for more than 1,400 registered doctors. We not only manage the supply of medication, but also provide relationship, clinical and logistical support including prescription reconciliation, administration and invoicing

Our processOur process

  • 1

    Direct manufacturer to clinic system – Epic Pharmacy purchases the Botox vial and manages the stock with cold chain delivery direct from suppliers, ensuring that the integrity of the product is kept at the highest standard

  • 2

    Script dispensing – Patient scripts are supplied to Epic for dispensing following completion of a co-payment form. Botox and Dysport have strict dispensing regulations enforced by Medicare and can only be handled by pharmacies with an approved PBS dispensing licence. Epic Pharmacy is an approved Botox and Dysport dispenser

  • 3

    Stock reconciliation – Epic Pharmacy manage the PBS claim subsidy for this medication on the patient’s behalf and are therefore responsible for collecting the associated patient contribution (or co-payment)

Compounded medication

If you require medication in a particular dose or quantity not readily available in commercial form, your clinician may prescribe a product that requires compounding.

Epic Pharmacy New Town can provide or source premium-quality compounded medication.

Our compounded medications are prepared safely and under stringent quality-controlled requirements to ensure that our final products are of the highest quality and meet the needs of our patients and their doctors.

Some of our main products include:

  • Creams, Ointments
  • Mixtures, Liquids, Suspensions
  • Oral Capsules
  • Pessaries, Suppositories
  • Oral Troches
  • Hormone-related preparations
  • Eye drops for adults and children
  • Chemotherapy eye drops
  • Veterinary products

To order compounded medication, please call or email for further information.

Compounding medication in our state of the art facility.
Compounding medication in our state of the art facility.


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