Hospital services

Epic Pharmacy is proud to partner with hospitals around Australia to offer streamlined care for patients

Epic Pharmacy supports hospitals across Australia.

We deliver the best possible care to patients through the delivery of tailored services which meet the individual needs of each hospital.

Services include but are not limited to imprest management, inpatient and discharge dispensing, clinical pharmacy services, retail pharmacy, accreditation support and medication cost management.

Below are examples of how we offer these services:Below are examples of how we offer these services:

  • Preparing medicines for patients who are staying in hospital and providing the medicines they take home

  • Offering patients access to Medicare subsidies and benefits such as the Safety Net

  • Ensuring staff have the most up-to-date information on medicines and their interactions so patients receive the safest possible care

  • Helping hospitals manage the costs of medicines by ensuring the most cost-effective method of supply

  • Auditing current services to ensure that care is being delivered to patients in the safest and most efficient way

  • Making sure hospitals have the medicines needed for patients, 24-hours a day, seven days a week

  • Speaking to patients about their prescriptions, ensuring they understand what medicines they’re taking and how to take them so they stay safe and well

  • Preparing chemotherapy for patients undergoing cancer treatment; a complex part of the service delivered to hospitals

  • Providing specialised clinical pharmacy services for different departments and wards of the hospital

  • Supporting complex disease management, ensuring people have access to information once they return to their homes

  • Liaising with local pharmacies when it’s required, to ensure continuity of care for patients once they’ve been discharged

  • Participating in clinical trials to help develop new medicines and treatments

  • Participating in compassionate access programs to enable patients to access new medicines and treatments

  • Sophisticated inventory reporting systems

  • Clinical governance via a Quality and Medication Safety Unit (QMSU)

  • Antimicrobial Stewardship (AMS) programs

  • Opioid Stewardship programs

Clinical benefits

Underpinned by strong clinical governance and support through our Quality and Medication Safety Unit, we are committed to delivering excellence in clinical pharmacy services across all of Epic’s partner hospitals. Our pharmacy audit processes allow standardised assessments to be conducted across all hospital pharmacies, facilitating benchmarking and reporting of agreed financial and clinical key performance indicators.

Clinical ward pharmacy services are a strong aspect of the Epic service model and are conducted to facilitate the best patient outcomes. Clinical ward rounds facilitate the most effective, efficient and economical use of drug therapy, with the aim of:

  • Optimising patient care in-line with medication history and patient-specific considerations
  • Compliance with all aspects of the NSQHS Standards, particularly Standards 3 Antimicrobial Stewardship and 4 Medication Safety
  • Achieving strong therapeutic outcomes
  • Ensuring the efficacy of the drug order and following up on recommendations with medical and nursing practitioners
  • Medicine recalls assistance to hospitals
  • Ensuring patients and staff have adequate knowledge regarding the therapy
  • Minimising costs

Contact our team at or read more about how we can support you with tailored pharmacy services.


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