Pay Your Account

Information on how to pay your bill and frequently asked questions

Pay Account

Pay your account easily through our online portal. Just enter the BPAY Biller Code shown on your invoice in the box and click the Go button.

If you have any issues with the biller code, please click here.

Understanding your bill from Epic Pharmacy and how to pay your account

If you’ve received an account from us, you may have recently been a patient in a hospital where we provide medicines. We’re a separate organisation to the facility where you’ve received your care, and your bill is an account for medicines your doctor has prescribed.

Frequently Asked Questions

If you have any questions about your bill, we’ve put together a comprehensive list of frequently asked questions to help! View our full list of FAQs, including information about payments and invoices from Epic Pharmacy.

Pharmaceutical Benefits Scheme

If you have any questions about the Pharmaceutical Benefits Scheme, please click here.

Medicare Safety Net

If you have any questions about the Medicare Safety Net, including information on when you’ll reach the threshold and how long your card is valid for, please click here.

If you have any questions about your account, please contact us on 1300 793 177.

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